Privacy Policy

Your privacy matters at every step of care.

This policy explains how Legacy Life Counselling collects, uses, protects, and manages personal information shared through our website and service inquiries.

Last updated

May 16, 2026

For privacy questions, contact us directly and our team will help route your request.

gordan@legacylifecounselling.com

Purpose-led collection

We collect only what helps us respond, support, and improve.

Careful handling

Personal information is treated with confidentiality and care.

Reasonable safeguards

We use practical protections for information shared with us.

01

No Therapist-Client Relationship

Contacting Legacy Life Counselling through email, contact forms, social media, consultation requests, or other communication channels does not establish a therapist-client relationship.

A professional therapeutic relationship is established only after completion of intake procedures, informed consent documentation, and mutual agreement to begin services.

02

Electronic Communication

Email, text messaging, online forms, and other electronic communication methods may not be completely secure.

While reasonable safeguards are used to protect privacy, users acknowledge the inherent risks associated with electronic communication.

Sensitive, confidential, or urgent information should not be transmitted through unsecured communication channels.

03

Virtual Services

Virtual counselling and consultation services may be provided through secure online platforms.

Technical disruptions, internet interruptions, equipment failures, and privacy risks may occur during virtual sessions.

Clients participating in virtual services are responsible for ensuring they are in a private, safe, and appropriate environment during appointments.

04

Jurisdiction and Service Eligibility

Professional services are provided in accordance with applicable laws, regulations, and professional standards.

Certain services may only be available to individuals located in jurisdictions where the practitioner is authorized to provide care.

Availability of services may vary based on location and applicable legal requirements.

05

Privacy

Use of this website is governed by this Privacy Policy, which explains how personal information is collected, used, stored, and protected.

06

Third-Party Resources

This website may contain links to external websites, articles, resources, or services.

Legacy Life Counselling is not responsible for the content, accuracy, availability, or privacy practices of third-party websites.

Users access third-party resources at their own discretion and risk.

07

Services for Minors

Services provided to minors may require parental or guardian involvement in accordance with applicable laws, professional standards, and informed consent requirements.

Additional consent procedures may be required before services can begin.

08

Governing Law

This Privacy Policy and related website practices shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

09

Website Security and Acceptable Use

Users must not attempt to gain unauthorized access to the website, servers, databases, or related systems.

Users may not upload, transmit, or distribute malicious software, harmful code, or disruptive content.

Automated scraping, harvesting, collection of website data, or unauthorized monitoring of website activity is prohibited.

Users must not impersonate another person or misrepresent their identity when using this website.

10

Accessibility

Legacy Life Counselling is committed to providing an accessible website experience for all users.

If you encounter barriers accessing website content or services, please contact us so reasonable accommodations can be explored.

Legacy Life Counselling is not a crisis service. If you are experiencing an emergency, please call 911 or visit your nearest emergency department.